Shipping Policy
blink-berlin Shipping Policy
Welcome to blink-berlin! We strive to provide you with a smooth shopping experience, and part of that commitment includes ensuring fast and reliable delivery of your orders. Please take a moment to review our shipping policy to understand how we manage the shipment of your products.
Processing Time:
Orders are usually processed within 1-2 working days of receipt of payment. Please note that processing times may vary during peak seasons or promotional periods.
Shipping Rates:
Shipping rates are calculated based on the weight of your order and the destination. You can view shipping rates at checkout before completing your purchase.
Shipping Methods:
We offer a variety of shipping methods to meet your needs, including standard and expedited options. Carriers may include USPS, UPS, FedEx, DHL and others, and carrier selection depends on your location and the shipping method selected at checkout.
Estimated Delivery Time:
Estimated delivery times are provided during the checkout process based on your selected shipping method and destination. Please note that these are estimates and actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.
International Shipping:
We currently offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination and shipping method selected.
Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email containing tracking information. You can track the status of your order by clicking on the tracking link provided in the e-mail or by logging into your account on our website.
Delivery Problems:
If you experience any problems with the delivery of your order, please contact our customer service team at lisa@blink-berlin.com for assistance. We are here to help resolve any issues and ensure you receive your order on time.
Lost or Stolen Packages:
In the unfortunate event that your parcel is lost or stolen, please contact us immediately so that we can launch an investigation with the carrier. 9. Shipping Restrictions:
Some products may be subject to shipping restrictions depending on local laws and regulations. Please check local regulations before placing an order. 10. Returns for Failed Deliveries:
If a package is returned to us due to failed delivery attempts or incorrect address information provided by the customer, additional shipping charges may apply for reshipment. 11. Changes to Shipping Policy:
We reserve the right to update our shipping policy at any time. Any changes will be reflected on this page. If you have any questions or concerns regarding our shipping policy, please feel free to contact us at lisa@blink-berlin.com.
Thank you for choosing blink-berlin! We appreciate your business.